Training is something that corporate leadership tends to take for granted, but there is real value in engaging and well-designed retail training programs. As a learning and development professional, how can you show your management the value…
In a world dominated by eCommerce, brick and mortar retailers need every competitive advantage they can think of to stay relevant and profitable. One-way stores can outperform online shopping is through customer service. As a learning and…
The retail industry can be tough on employees; they need to know the company, learn all of the new products, and work with customers every day. As a retail employer, it’s your responsibility to empower your employees…
The retail industry is no easy ride. Retailers are constantly assessing consumer data trying to find a competitive advantage. But what if your greatest advantage is your team of employees? A finely tuned retail training program can…
With the growing interest surrounding virtual and augmented reality technologies within employee training, retail companies are looking to level up their training courses with these technologies. But, is AR (Augmented Reality) and VR (Virtual Reality) always appropriate…
