Telecommunications Training to Keep Customers Connected

DOES YOUR TRAINING PROGRAM ADDRESS SAFETY AND CUSTOMER RELATIONS?

From 2010 to 2020, Americans with access to broadband internet increased from an estimated 74.5% to 93.5%. Is your organization equipped for business and employee growth?

Telecommunications organizations have an important role in today's society - they keep us connected to work, school, and each other. Employees in telecommunications organizations are trained on a wide variety of topics - from customer service to compliance and even safety. 

At Roundtable, we work with you to develop comprehensive training that addresses not only employee safety, but also customer success through blended learning programs that support your entire employee lifecycle.

Custom Content For Telecommunications Training Topics

Customer Service

Deliver Quality Customer Service - from Retail Stores to Customers' Homes

From difficult conversations to service with a smile, customer service training teaches employees to navigate customer interactions.

Retail Training

Manage Successful and Safe Retail Store Locations

Product knowledge, sales, and store management training will develop skills to assist customers and run successful retail stores.

Health & Safety

Stay In Accordance With Safety Standards Relevant To Your Industry

Train your employees to recognize the risk factors and signs of potential workplace violence and how to stay safe during violent situations.

What Can Immersive Telecommunications Training Do For You?

Take your first step towards the future of learning and start designing your telecommunications training program today!

Orientation

Introduce your hire to the organization.

Role-Training

Teach your new hire about their role.

Transition

Bring your new hire up to full productivity.

Development

Continue long-term career development.

Immerse Your Employees With Blended Learning

Our instructional design experts consult you to create custom blended learning solutions that engage learners, boost knowledge retention, and drive measurable business results.

To address your unique business challenges, our team works with your managers and learning professionals to develop learning objectives specific to your training needs. Then, we create everything you need to conduct consistent training experiences, no matter the facilitator or location.

Accomplish Your Telecommunications Training Goals

Together, we will set the precedent for compliance, safety, and customer care at all levels of your organization through a comprehensive training program.

From customer care centers and retail stores to customer homes and telecommunications towers - your employees drive the success of your telecommunications organization.

With a multi-faceted, custom training program, you can support your employees throughout their employee lifecycle to build high-performing, successful teams.

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