Retail Training for Memorable Customer Experiences


According to SHRM, retail organizations average a 60% employee turnover rate due to inadequate training.

This is why it’s important to give your associates engaging, immersive work experience from the beginning to get them on the floor faster and have them stay with your company long-term.

The retail industry can be tough on employees; they need to know the company, learn all of the new products, and work with customers every day. As a retail employer, it’s your responsibility to empower your employees to represent your company in the best possible light…and it starts with training.

Any true retail training initiative should help retail employees to develop the behaviors that will lead to increased sales and positive customer experiences.

From eCommerce to brick and mortar locations, Roundtable Learning has the expertise to turn your retail associates into brand advocates and product experts.

Custom Content For All Retail Training Topics


Set Up Your New Employees For Success

A comprehensive onboarding program will get employees up to speed with their responsibilities, and allow them to get started with confidence.

Customer Service

Offer a Consistent, Positive Experience to All Customers

From difficult conversations to service with a smile, customer service retail training teaches employees to navigate customer interactions.

Product Knowledge

Develop Retail Employees into Product Experts

Product knowledge training will develop employees' knowledge about specific product details and how to assist customers with making decisions. 


Close More Sales on Your Retail Floor

Sales training helps employees generate revenue and assist customers with ease by teaching key skills, from closing sales, upsell, and cross-sell.

What Can Immersive Retail Training Do For You?

Take your first step towards the future of learning and start designing your retail training program today!


Introduce your hire to the organization.


Teach your new hire about their role.


Bring your new hire up to full productivity.


Continue long-term career development.

Immerse Your New Hires With Blended Learning

Our instructional design experts consult you to create custom blended learning solutions that engage learners, boost knowledge retention, and drive measurable business results.

To address your unique business challenges, our team works with your managers and learning professionals to develop learning objectives specific to your training needs. Then, we create everything you need to conduct consistent training experiences, no matter the facilitator or location.

Accomplish Your Retail Training Goals

Training is a necessity for retail organizations looking to flourish during changing times. Retail associates can make or break your business by either ruining a customer's experience and turning them away, or creating lifelong customers who trust and depend on your business.

We've found that comprehensive, blended retail training serves the best results when it comes to sales, customer reviews, safety, and employee retention. Blended learning provides a personalized, interactive approach to retail training that suits the needs of any learner.

As part of your program's planning, we help you determine the best ways to measure your retail training success. Our experts will work with you to determine what success looks like for your organization by measuring multiple metrics, including:

  • Sales Per Employee
  • Conversion Rate
  • Customer Satisfaction
  • Average Transaction Value
May 26

3 Biggest Benefits of VR In Warehousing

In any training program, it’s important to cross your t’s…

Read More
May 18

Secrets of The Fortune 50: How VR Has Transformed Warehouse Training

As many organizations set their business plans in motion, they…

Read More
May 12

6 Step Guide to Blended Learning

        A Guide To Blended Learning  Start…

Read More
May 10

Why Virtual Reality Is The Future Of Warehousing Training

Imagine walking into a warehouse for the very first time.…

Read More
Apr 21

Cognitive Neuroscience and Virtual Reality: How Immersive Training Underscores the Science of Learning

Imagine a picturesque cul-de-sac, complete with manicured lawns and friendly…

Read More
Apr 10

The Top 3 KPIs to Measure the Success of Your XR Training Program

In the age of information, organizations are more transparent about…

Read More
Mar 27

The GROW Model: Coaching Conversations As A Successful Retention and Performance Strategy

In any organization, growth is not just important – it’s…

Read More
Feb 23

How to Create Clear Learning Objectives for Your Training Program

There’s a popular saying that when we make plans, the…

Read More
Nov 08

Roundtable Learning Scores Second Top 20 Training Company Award from Training Industry Magazine

Training Industry magazine continued to recognize Roundtable Learning in 2022…

Read More
Sep 27

Roundtable Learning Recognized as Top 20 Training Company: Experiential Learning Technologies by Training Industry Magazine

Roundtable Learning, a leader in innovative learning solutions, was selected…

Read More
Jul 28

3 Tips To Keep In Mind When Using Corporate Learning Reinforcement

Training is not a set-it-and-forget-it task – it’s an ongoing…

Read More
Jul 21

What Is Functional Skills Training? Less Than 100 Words

Ready to learn more about Functional Skills Training? Let’s dive…

Read More