Retail Training for Memorable Customer Experiences
HOW CAN YOU HELP YOUR EMPLOYEES GIVE UNPARALLELED SERVICE?
Custom Content For All Retail Training Topics
Set Up Your New Employees For Success
A comprehensive onboarding program will get employees up to speed with their responsibilities, and allow them to get started with confidence.
Offer a Consistent, Positive Experience to All Customers
From difficult conversations to service with a smile, customer service retail training teaches employees to navigate customer interactions.
Develop Retail Employees into Product Experts
Product knowledge training will develop employees’ knowledge about specific product details and how to assist customers with making decisions.
Close More Sales on Your Retail Floor
Sales training helps employees generate revenue and assist customers with ease by teaching key skills, from closing sales, upsell, and cross-sell.
What Can Immersive Retail Training Do For You?Take your first step towards the future of learning and start designing your technical training program today!
Introduce your hire to the organization.
Teach your new hire about their role.
Bring your new hire up to full productivity.
Continue long-term career development.
Immerse Your New Hires With Blended LearningOur instructional design experts consult you to create custom blended learning solutions that engage learners, boost knowledge retention, and drive measurable business results. To address your unique business challenges, our team works with your managers and learning professionals to develop learning objectives specific to your training needs. Then, we create everything you need to conduct consistent training experiences, no matter the facilitator or location.
Accomplish Your Retail Training Goals
We’ve found that comprehensive, blended retail training serves the best results when it comes to sales, customer reviews, safety, and employee retention. Blended learning provides a personalized, interactive approach to retail training that suits the needs of any learner.
As part of your program’s planning, we help you determine the best ways to measure your retail training success. Our experts will work with you to determine what success looks like for your organization by measuring multiple metrics, including:
- Sales Per Employee
- Conversion Rate
- Customer Satisfaction
- Average Transaction Value